Customer stories

Real results for our customers - discover how we've solved challenges and delivered impact.

MyWilink Extranet portal with services for customers and advisors

MyWilink Extranet portal with services for customers and advisors

Insurance & Credits
16 POS in Belgium

Wilink kicked off 2025 with the launch of MyWilink Extranet, an integrated and highly connected engagement platform for customers and our employees

End-to-End Monitoring of EV Battery Flows

End-to-End Monitoring of EV Battery Flows

Circular economy
Brussels, Belgium

Via the Febelauto member portal all stakeholders can participate in the process for dossiers related to them and stay informed.

Engagement Platform with native API integration

Engagement Platform with native API integration

Insurance & Credits
16 POS in Belgium

Mywilink extranet is always connected to internal and external eco systems

Integrated assistance for marketing campaigns

Integrated assistance for marketing campaigns

Circular economy
Brussels, Belgium

How marketing campaigns benefit from centralized and enhanced member data. Make the audience selection via AI Data Query or via segments and typologies and link to your self made templates you can select per wave.

From fast data collection to stakeholder reporting

From fast data collection to stakeholder reporting

Circular economy
Brussels, Belgium

Febelauto specializes in providing service solutions and comprehensive reporting for importers and manufacturing producers. In return for mandatory data registering, they can consult own reports and receive processed data overviews.

From assisted credit request up to digital loan signature

From assisted credit request up to digital loan signature

Insurance & Credits
Kortrijk, Belgium

Finteam transforms the credit request process into a fast, digital, and customer-friendly journey, supported by the platform's automation and integration services.

Customer feedback
“With the Wilink Extranet, we put our customers in the center, offering them a variety of services adapted to their context. Advisors can consult the 360° with interactions overview.”
Isabelle Gillard
Isabelle GillardChief Data & Reporting, Willink
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“Facilitate our stakeholders with the burden of their reporting duties on a series of waste streams. Saving time and automating reports was our main objective. ”
Ksenia and Anne
Ksenia and AnneProject Coordinators, Febelauto
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“The application we had imagined did not exist on the market, as we were pioneering the follow-up of new waste streams with all our stakeholders.”
Cathérine and Sophie
Cathérine and SophieCEO and Coordinator, Febelauto
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“Our ambition was to launch a fully integrated digital loan request flow. It was challenging, with intensive testing by all involved parties but we are proud of the result.”
Wim Vervenne
Wim VervenneHead of Consumer Finance, Finteam
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“Working with Cuberdon is a real pleasure. Cuberdon’s team is always available for questions and improvements. That level of proximity and flexibility truly makes a difference.”
Anja Helsen
Anja HelsenCommunication Manager, Febelauto
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“The platform provides seamless, real-time integration, ensuring accurate data is always available to support our advisors and back-office teams.”
Kamil Biczyk
Kamil BiczykDigital Solutions Manager, Wilink Insurance
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